Refund Policy

1. Refund period

You may request a refund within 30 days from the date of your purchase. For subscriptions, the 30-day period applies to each individual charge, counted from the date of that charge.

2. How to request a refund

Send an email to marketaguesso@gmail.com with:

• Your full name
• The email address used at checkout
• The product name
• The approximate purchase date

You can also contact us via WhatsApp at +55 44 8802-4509, but we may ask you to confirm the request by email.

3. Review of your request

We review refund requests within 5 business days and reply by email with the result.

4. How refunds are paid

Approved refunds are sent back to your original payment method through Stripe. Depending on your bank or card issuer, the amount may take 5 to 10 business days to appear on your statement. Once a refund is issued, access to the refunded product is removed.

5. Requests after 30 days

Requests made more than 30 days after the purchase or charge are not eligible for a refund, unless a refund is required by applicable law.

6. Duplicate or unauthorized charges

If you see a duplicate charge or a charge you do not recognize, contact us right away. We will investigate and correct any billing error. We encourage you to contact us before opening a dispute with your bank, as we can usually resolve the issue faster.

7. Subscriptions

To stop future charges, cancel your subscription as described in our Cancellation Policy. Cancelling stops future renewals; refunds of past charges follow the rules on this page.

8. Contact

For any question about this policy, contact us at marketaguesso@gmail.com or via WhatsApp at +55 44 8802-4509. We reply within 48 hours.